How Can the Tandem Team Help You Grow Your Business?


When Small business owners or solopreneurs, get to the point that they need help in their businesses, usually the first person they hire helps with the admin. There’s a very good reason for that.


A virtual assistant can help you grow your business, get your time back, and help you stay in your zone of genius. No matter what type of tasks you want a virtual assistant to help you with, there are so many ways that the Tandem team can help.

1) Recurring Tasks and Processes


A virtual assistant can handle anything that you can do on a recurring basis and quickly take it off your plate. Something as simple as updating your WordPress plugins, letting new members into your Facebook Groups, updating your membership, or keeping your Customer database up to date. Whatever you do in your business regularly, it’s super simple to create a process and hand it off to someone else.


Start making a list of those tasks, no matter how simple or mundane they seem. You’ll be surprised at how much time you are spending on those small recurring tasks.

2) Customer Service Support


Customer service is another incredibly time-consuming thing that the Tandem team can take off your plate. Answering emails, messages, and questions from your audience, clients, or students, can take you a lot of time depending on the volume of customer service inquiries you are answering each day or week. A lot of the time, these questions can feel a bit like rinse and repeat! Giving us these types of answers is a good easy way for a virtual assistant to get started before we can learn your business and answer more complicated questions.

Customer service support can be more easily transitioned to a virtual assistant if you have brand guidelines or a brand voice document created, too, to make sure we can capture your voice.

We also have Beverley in our team, who is great at making warm sales calls to book prospects into your diary, giving you a chance to talk about what you do, to people who are ready to listen!

3) Social Media


We have a Social Media expert as part of team Tandem in the shape of Vikki. She can help you with all kinds of social media tasks. Tasks like scheduling, hashtag research, competitor research, creating a marketing social media plan to follow, or even creating graphics for your posts from Canva templates.

This can all help you make social media marketing and content creation a little easier, and so much more professional looking!


4) Sales Ledger work


While you are off working on gaining more clients or customers, who is making sure the old ones have paid? We can chase those invoices, and keep tabs on the clients that need a little extra nudge to part with their hard-earned cash.
We are also happy to chase up those quotes that have been waiting for an answer to a question and then got lost in the midst of time and forgotten about. Make sure you have work coming in on what feels like auto-pilot, with happy customers!


Want to hire the Tandem team for your business? Check out my services page for more information, and then let’s book a discovery call to see if we’d be a good fit to work together.

Comments

Post a Comment

Popular posts from this blog

Image
  SOCIAL MEDIA – HOW TO MAKE IT LESS PAINFUL! I am going to own up to the fact right here and now, that I absolutely hate doing my own social media! It has never (despite several people begging me to do it for them) been a service of mine.. Stop press.. a VA that doesn’t offer social media?!! Yup. Well, until I grew my team, to include someone that loves Social Media!! So now I do, haha, Only because it doesn't involve me doing it! When I come to doing my own, I try to reduce the pain as much as possible. That involves using all the tricks and software I can lay my hands on. In this blog I’ll share how I do it, to spread some joy amongst those who really can’t afford the time to do a good job.   There are lots of ways to schedule your posts using free and very clever numerous software schedulers that offer various levels. These include Buffer   Hootsuite , Later or Social Bee  which is a new one on me until recently, you can have 3 social accounts and 10 post...
Read more

Why am I a virtual assistant? And.. what is next for me?

Image
  Why a Virtual Assistant, and what is next for me? I love to travel and during my 20’s, I was very lucky to have travelled around the world, being able to spend a few months or longer traveling overland in about 30 different countries with my partner in crime of over 25 years, Rowan. Here we are sitting on the pyramid in Egypt, shortly before Rowan got spat on by a camel.. Another story. For work in the UK at the time, I was working in my family’s oil distribution business, Fuel Oils, directly with my Dad and Uncle as the two directors. I worked my way through the various ‘Accounts clerk roles as they became available. I then went on to learn Bookkeeping gaining Certified Accounting Technician exams, before I moved more into management. I completed my diploma in Management and Leadership, before becoming General Manager of the business for 7 years, the business grew by very nearly 300% whilst I was GM, so I like to think I did a good job! Regardless though, I only really had exp...
Read more

10 tasks a VA can help you with, easily!

Image
  10 Tasks That a Virtual Assistant Can Help You With   You are super busy and wearing a dozen different hats in your business, so it might be time to hire a virtual assistant. But, what exactly can my team at Tandem help you with? The term virtual assistant covers a huge amount of tasks and work, and many virtual assistants have different specialisms and services that they offer. For the most part, these 10 tasks are things that many virtual assistants can help you with; you’ll just need to find the right virtual assistant who enjoys the type of tasks you want to outsource.   Are you ready for a virtual assistant? Check out Tandem VR's services  page to see how we can work together and what I can take off your plate right now!   How a Virtual Assistant Can Help You 1) Answering Emails Tandem VR can take email management and customer service off your plate. If you have emails falling through the cracks or not answering as quickly as you would like...
Read more